Psychological strengths and job satisfaction of representatives in the fertilizer industry
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North-West University (South Africa)
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Abstract
Modern organisations everywhere are faced with many challenges in terms of economic
viability and the way in which they manage their workforce. Amidst many societal and
economic pressures, South African organisations are forced to restructure and reform in
order to survive. In this context, uncertainties prevail which influence the South African
workforce to a great extent. Organisations, therefore, would benefit from methods that
ensure that favourable work-related outcomes can be created despite the environmental
pressures. One such a work-related outcome is job satisfaction.
In recent years, renewed interest in the role of dispositional characteristics (psychological
strengths) in predicting work-related outcomes, resulted in many studies focusing on the
predictive value of psychological strengths on job satisfaction. In the present study, the
psychological strengths of sense of coherence, self-efficacy and locus of control are
investigated in terms of their ability to predict the job satisfaction of agricultural
representatives in the fertiliser industry.
A correlational design was used to determine the relationship between the constructs of
sense of coherence, self-efficacy, locus of control and job satisfaction. Data from the total
population of agricultural representatives (55) was gathered and explained in terms of
descriptive statistics (means, standard deviations, skewness and curtosis). Cronbach alpha
coefficients were determined for the measuring instruments and Pearson's correlation, .
canonical correlations and multiple correlations were computed. T-tests were used to
compare the job satisfaction of the contrast groups. Finally, a regression analysis was
carried out to determine the extent to which the psychological strengths of sense of
coherence, self-efficacy and locus of control predict job satisfaction.
The findings suggested that a relationship exist between the consecutive psychological
strengths of sense of coherence, self-efficacy and locus of control, suggesting that the
psychological strengths form part of the same construct (dispositional characteristics).
Concerning the relationship between the psychological strengths and job satisfaction, the
results indicated that individuals with a high sense of coherence experience significantly
more job satisfaction than those with a low sense of coherence. Pertaining to the
relationship between locus of control and job satisfaction, it was found that individuals with a
high internal locus of control experience significantly more job satisfaction in terms of ability,
achievement, authority, co-workers, independence, responsibility and supervision in terms of
the technical side of the job. The findings also indicated that individuals with a low external
locus of control and high autonomy experience significantly more job satisfaction than those
with high external locus of control and low autonomy. Although significant relationships
between self-efficacy and job satisfaction were expected, no such differences were found
between the contrast groups in terms of their job satisfaction, which implies that self-efficacy
was not related to job satisfaction in the present study.
Concerning the predictive value of the psychological strengths in relation to job -satisfaction,
the findings indicated that the psychological strengths predicted 20, 7% of the variance of
total job satisfaction, which is practically significant. Especially external locus of control and
autonomy were found to be good predictors of job satisfaction.
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MA (Industrial Psychology), North-West University, Potchefstroom Campus
