Burnout amongst generic- and forensic social workers: A comparative study

Abstract

There is a noticeable research gap considering the burnout patterns amongst generalist social workers compared to forensic social workers in South Africa. In this context, forensic social workers have different responsibilities within their working environment that may contribute to the individuals experiencing burnout. This research focused on a comparison of burnout levels in generalist and forensic social work in South Africa. In this context, forensic social work provides particular obstacles, increasing the risk of burnout among practitioners. Considering the above, the aim of this research was to compare burnout patterns in generalist and forensic social workers. The research used a quantitative approach and a comparative group design. An all-inclusive willing participation sampling method was used that included all qualified generalist and forensic social workers who graduated from a South African university. The study focused on gaining insight into the dimensions and patterns of burnout. Focusing on the findings the researcher discovered that, while both groups experienced moderate levels of emotional exhaustion, forensic social workers had higher levels. There were also considerable differences in depersonalisation, with forensic social workers reporting higher levels. This study significantly improves our understanding of burnout in forensic social workers, emphasising the importance of targeted efforts to reduce its effects.