An enquiry into the state of public participation in the Matlosana Municipal Area

Abstract

The construct of public participation holds significant value particularly for South Africa, a country that is emerging from the shackles of apartheid and is making efforts towards image upliftment. Public participation holds high hopes as an element of democracy but also for service delivery in local municipalities. An assessment of public participation is conducted within the Matlosana Municipal Area to expand discussion and debate on the important construct. A quantitative study is conducted utilising a purposively developed questionnaire which was administered to a sample of 143 residents of the Matlosana Municipal Area. Public participation status in the Matlosana Municipal Area is found to be off the worst levels and concluded to be satisfactory. Public participation process, plan and engagements of ward committees are relevant constructs of public participation. Individual satisfaction with public participation processes and compliance to public participation regulations are significant drivers of public participation. The use and adoption of technological advancements, both in hardware and software, are highly recommended for the municipality in seeking to improve public participation.