The relationship between rewards, well-being and service quality of school principals in the North-West Province

Abstract

Remuneration is a key factor that dominates the public sector, particularly amongst the employees in the education sector. Previous studies proved that many school principals are quitting their positions and trying their luck in other departments or the private sector because of poor remuneration or stress-related illnesses which lead to poor serv1ce orientation. This study investigated the relationship between the remuneration, well-being, service orientation of school principals in the North-West Province. This was perpetuated by the high rate of principals who quit the system before they reach their pensionable age. This study aimed to investigate how remuneration impacts on the well-being and service orientation of the school principals in the North-West Province. Moreover, it aimed to find out how remuneration influences school principals to quit the system before their retirement age.