Shining light on 20 keys implementation at a South African agricultural company using focus groups

Abstract

This research employs focus groups as a crucial methodological tool to gather qualitative insights into the implementation of the 20 Keys methodology within a South African Agricultural Company by examining the drivers and barriers influencing its success. The diverse set of stakeholders participate in focus groups, which facilitate an in-depth exploration of perspectives, experiences and perceptions related to the 20 Keys implementation process. These discussions focus on identifying key drivers contributing to successful implementation and barriers hindering progress within agricultural production. Through this structured approach, the focus groups aim to unveil aspects of organisational culture, change readiness, and industry-specific challenges that influence the effectiveness of the 20 Keys methodology. This study contributes insights for organisations seeking to create consistent and effective Continuous Improvement practices across operational sites, ultimately enhancing operational performance and fostering a culture of continuous improvement.