The impact of talent management on employee engagement in a South African car sales company

Abstract

In recent years the concept of employee engagement has gained importance as it has been determined that the lack of employees' engagement is detrimental to the success of business. In order for businesses to gain a competitive advantage in the marketplace, employees need to be engaged in the workplace. Talent Management systems will contribute to increased levels of employee engagement. The focus of this study was to investigate the impact of talent management on employee engagement to determine whether talent management could be included as a driver for employee engagement within a division of a South African company specializing in car sales. The empirical findings were obtained by means of a quantitate research method. Questionnaires were distributed to all junior, middle, senior and top management at employees. The questionnaires measured respondents' views on talent management in the company as well as the drivers and overall level of employee engagement. The statistical analysis of the data indicated that that there is a universal sense of employee engagement in the company, the critical drivers of employee engagement within the business is communication, pay and benefits, job satisfaction and talent management. The study concludes with recommendations and conclusions.