A quality assurance program for an internal auditing function
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North-West University (South Africa)
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Abstract
The ever-increasing complexity of today's business environment is forcing business managers
at all levels in an organisation to become increasingly dependent on professionals from
various disciplines to assist them with the effective discharge of their expanding range of
managerial duties and responsibilities. This dependency or vulnerability of managers, in
tum, has had the result that they have increased their demands for an improved quality of
professional services - including internal auditing --:- and tangible assurances that their
demands are being met (Anderson, 1983: 1). However, various prominent writers on the
auditing profession are of the opinion that there is a growing trend of client dissatisfaction
with the work of auditors.
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MBA, North-West University, Potchefstroom Campus
