Implementing performance management and development system (PMDS) in the Department of Education

Abstract

Performance management and development system is central to effective and efficient public service delivery. To understand current challenges in performance management, it is necessary to trace the evolution of the performance management system in South Africa and elsewhere in the world. The envisaged paper probes the challenges encountered during the implementation of the performance management and development system in the Department of Education (Gauteng North District). The method adopted for this study is both qualitative and quantitative. The Department comprised of 202 employees of whom more than 100 employees are Curriculum Staff members who do not form part of performance management and development system. A sample was drawn from the remaining public servants staff (office based) and 60 employees were selected to be part of the study. The questionnaires comprised of 19 questions including six demographic profile questions. The paper further presents findings and recommendations for overcoming challenges in the performance management and development system.