Navigating the emotional landscape of mediation: An exploration of the role of emotions in conflict resolution and the strategies for effective management
| dc.contributor.author | Ngcobo, Mnotho Thamsanqa | |
| dc.date.accessioned | 2025-11-19T10:01:36Z | |
| dc.date.issued | 2023 | |
| dc.description | Article, Faculty of Law (Law; Justice and Sustainability)--Northwest University, Potchefstroom Campus | |
| dc.description.abstract | This paper explores the role of emotions in conflict resolution, explicitly focusing on mediation. Emotions are an inherent aspect of conflict and can significantly impact the negotiation process. Understanding the emotional landscape of mediation is crucial for effective conflict management. This paper discusses the various emotions that arise during mediation, the strategies for effective emotional control, and the role of the mediator in navigating the emotional terrain of the negotiation process. | |
| dc.identifier.citation | Ngcobo, Mnotho Thamsanqa. 2023. Navigating the emotional landscape of mediation: An exploration of the role of emotions in conflict resolution and the strategies for effective management. Conflict Resolution Quarterly. 2023;1–9. [DOI: 10.1002/crq.21409] | |
| dc.identifier.uri | DOI: 10.1002/crq.21409 | |
| dc.identifier.uri | http://hdl.handle.net/10394/44151 | |
| dc.language.iso | en | |
| dc.publisher | Wiley-Liss Inc. | |
| dc.title | Navigating the emotional landscape of mediation: An exploration of the role of emotions in conflict resolution and the strategies for effective management | |
| dc.type | Article |