Exploring the challenges of implementing an e- learning administrative system in public schools

Abstract

The aim of the study was to determine the challenges of implementing an online administrative system for public school educators. The secondary research objectives were to examine how an online administrative system works, the effect an online administrative system will have on educators, and recommendations to improve the current state of educators' administration by implementing the online administrative system. For this study, the researcher adopted a qualitative approach, collecting data through a telephonic interview in pairs of 3 to 4 with a sample of 12 participants drawn from the population of primary and secondary public-school educators in the Dr Kenneth Kaunda District of the North West Province. The qualitative data were analysed using thematic analysis. The research findings revealed that the system has both positive and negative effects on educators and learners, due to a lack of skills and available resources. The findings revealed that the online system is cost-effective, improves learner performance in public schools, and makes educators more productive. Amongst the recommendations are: (1) that the Department of Education capacitate educators and learners with basic computer skills that will enable them to effectively use the e-learning administrative system and (2) ensure that there are proper plans in place to maintain the system for its sustainable use in public schools.