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Factors impeding the use of banking services in rural Southern African States

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Choga, Ireen
Mapanga, Arthur
Munapo, Elias

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Business Perspectives

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The paper presents factors why people are reluctant to bank money in rural Southern African countries. Six countries namely Botswana, Namibia, Mozambique, Tanzania, Zambia and Zimbabwe were used in the study. A focus group of 10 people from each of the stated Southern African countries was composed and used to obtain perceptions, views, reactions, attitudes, experiences among others on why people are reluctant to bank their money. People are unwilling to bank their money in rural Southern Africa and the reasons behind this seem to be many. If no correctional measures are put in place, rural Southern Africa will continue to be unbanked for the next five decades.

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Choga, I. et al. 2017. Factors impeding the use of banking services in rural Southern African States. Banks and Bank Systems, 12(3):228–236. [http://dx.doi.org/10.21511/bbs.12(3-1).2017.07]

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