Die verband tussen lokus van beheer, koherensiesin en werkstevredenheid in 'n provinsiale hospitaal in die Noordwes-Provinsie

Abstract

Work is seen as an integral part of the existence of human beings. Organisations require human potential at all levels. Job dissatisfaction is often linked to behavioural patterns such as employees not being punctual and being conspicuous by their absence, high labour turnover and aggression; whilst job satisfaction is reflected in the positive behavioural patterns and attitude toward the organisation. Organisations in the competitive market benefit greatly if its employees' job satisfaction is increased. Job satisfaction is a complex variable influenced by the dispositional attributes of individuals and the situational factors in the work environment. The aim of this study was to determine if there is a correlation between an individual's psychological well-being (locus of control and sense of coherence) and job satisfaction. Locus of control reflects the individual's general perception, i.e. to what extent an individual can control or can be controlled by the environment. Sense of coherence reflects an individual' s trust that his environment (internal and external) will be predictable, manageable, significant and that it will comply with his expectations. Various other factors influencing job satisfaction are pointed out. The research hypotheses was tested by using a correlation survey design. The research group comprised of 68 employees; 3 0 junior management members and 2 top management members in a provincial hospital in the North-West Province. The research group completed the following three questionnaires. The Minnesota satisfaction questionnaire was used to measure job satisfaction whilst the sense of coherence questionnaire and locus of control questionnaire were used to determine the respective aspects. The empirical study has positively concluded that there is a correlation between the employee's sense of coherence, locus of control and job satisfaction.