An empirical investigation into the effects of staff turnover in the department of public works, roads and transport (North West Province)

Abstract

The study investigates the effects of staff turnover on performance in the Department of Public Works, Roads and Transport, in the North West Province. Staff turnover can hamper the running of the organization. The data collection method used is the survey method, where a questionnaire was distributed to respondents. The outcome of the study, based on data analysis and interpretation, shows that turnover impacts negatively on the performance of both the organisation and employees. It was also discovered that promotion to the next level on the career ladder, low salaries as compared to private sector, and a lack of staff development are some of the reasons why employees leave the department. Recommendations are presented, so that staff turnover can be minimised and managed in future.