The impact of human performance programmes in the maintenance department at a power station

Abstract

Lethabo Power Station has implemented a number of human performance programmes, and these programmes are meant to prevent human errors before they occur. The applicability, effectiveness and benefits of these programmes are, however, not as illustrative. This study aims at defining, analysing and proving the impact of these human performance programmes and suggesting the effective implementation thereof. Although human performance enhancement is applicable throughout the Lethabo Power Station departments, this study is only concerned with the maintenance department. A quantitative research method was applied, where employees from the maintenance department at the power station, were requested to voluntarily participate in the answering of the questionnaire. The questionnaire is divided into four sections, which are the biographical information, management aspects, employee aspects, and processes and procedures. A minimum of 165 participants of the total number of the maintenance department employees, which is 271, will be requested to participate. This figure constitutes 61% of the total maintenance employees; this is the percentage that the Statistical Consultation Service of the NWU has recommended for an acceptable representation of the population. The literature review will be conducted with the purpose of an in-depth understanding with regard to this topic.