Investigating the influence of employee perceived appraisal fairness on motivation: the mediator role of organisational commitment

Abstract

The study examines the challenges of performance evaluation, highlighting the importance of fairness in motivating employees and encouraging organisational commitment. The main objective is to investigate the relationship between perceived fairness in performance assessment, organisational commitment and employee motivation. Furthermore, the study aims to understand how fairness perceived in assessments affects motivation, considering the role of mediation of organisational commitments. The cross-sectoral survey used quantitative research to gather information from full-time operational personnel at three university campuses. The findings show that participants generally consider the performance assessment moderately fair, but the level of organisational commitment and employee motivation varies from person to person. The study found moderate positive correlations between equity and organisational commitment and strong correlations between organisational commitment and motivation. The results suggest that improving the performance assessment process can enhance the perception of fairness and encourage organisational commitment and motivation. The study highlights the crucial role of fairness in performance evaluation for promoting organisational commitment and improving employee motivation, offering valuable insights for enhancing performance management systems.