Performance management systems in Rustenburg mines, North West, South Africa

Abstract

The purpose of this study was to investigate the effectiveness of a performance management system in enhancing organisational performance in the Rustenburg mines. This is because it is currently not known whether or not it is beneficial to implement PMS in the Rustenburg mines. This study uses a case study research method. A mixed method research approach was used to evaluate the effectiveness of PMS in the Rustenburg mines. The study indicates that PMS enhances performance and improves output if implemented according to recommended guidelines. The study recommends the implementation of PMS in the mining sector so as to improve performance and output.