The impact of a performance management and development system on employee motivation at Mahikeng Local Municipality, North West Province

Abstract

The research problem involves motivation of monitoring, personnel, review, and measurement, of the performance management and development system at the Mahikeng Local Municipality (North West Province). The study aimed at establishing the impact that performance management and development system has on employee motivation and to add to the body of knowledge by proposing a simple method of motivating employees through PMDS in the Municipality. PMDS is imp011ant in a way that local municipalities make use of the system to measure the performance of employees against set objectives of the Municipality. The researcher used the quantitative research method to examine the effect of PMDS on employee motivation. The quantitative research methodology is a vital desc1iptive design which is used in studies among individuals or groups. The researcher collected primary data means of questionnaires which were distributed to participants in the Municipality. The Municipality comprises of 514 employees. A sample was drawn from the public servants staff (office based), and 100 employees were selected to be part of the study. A sample of 100 respondents was selected using simple random sampling. Of the 100 questionnaires which were distributed to the pai1icipants, 82 were returned. The number of staff who participated in the study included both genders but excluded section 57 managers.

The research showed that even though 45% of personnel claim that the system is effective in the Municipality, employees still face challenges of improper formulation of the policy and lack of training it is also evident that there are no rewards or incentives put in place to motivate employees. The study also revealed that performance is not monitored and reviewed on a quarterly basis. It is also recommended that a motivation strategy be implemented to make sure that there is an increase in the motivation of employees. The study also recommends that PMDS re-training and training mainly for employees be done at regular intervals, to raise employee's morale.