An investigation into service delivery in the Mafikeng local municipality : a case study of solid waste management

Abstract

The study investigated solid waste management in the Mafikeng Municipality including the attitudes of the residents towards the waste management services rendered by the municipality. The study found the followings: the main sources of waste were from households due to minimal industrial activity in the area; that the residents had negative attitudes and perceptions about the waste management services provided by the Municipality. The majority of residents were not involved in the identification of needs and management of solid waste. They wanted to take an active role in the planning, design and implementation of the service especially where the formulation of policies are concerned; adequate policy mechanisms need to be adopted to enforce proper behaviour in waste disposal. The study recommends that: - the community be involved in planning, design and implementation of the service especially where the formulation of policies are concerned. - adequate policy mechanisms need to be adopted to enforce proper behaviour in waste disposal.