NWU Institutional Repository

Implementing business intelligence processes in a telecommunications company in South Africa

dc.contributor.advisorKroeze, J.H.
dc.contributor.authorDu Plessis, Daniel Petrus
dc.contributor.researchID10063455 - Kroeze, Jan Hendrik (Supervisor)
dc.date.accessioned2012-11-01T11:42:10Z
dc.date.available2012-11-01T11:42:10Z
dc.date.issued2012
dc.descriptionThesis (PhD (Information Technology))--North-West University, Vaal Triangle Campus, 2012.en
dc.description.abstractThe focus of this thesis is on problems experienced with the implementation of Business Intelligence (BI) in a telecommunications company in South Africa. The three main challenges addressed by the study were: the high BI implementation cost, the BI literacy of the BI end-users (business people do not necessarily know how to use BI tools), and the limited time to implement a BI solution (the company had to immediately start delivering on government targets). This study presents a conceptual framework that includes two models and a BI architecture. This framework may guide a company with the above-mentioned challenges through the implementation of a BI solution.en_US
dc.description.thesistypeDoctoralen_US
dc.identifier.urihttp://hdl.handle.net/10394/7707
dc.publisherNorth-West Universityen_US
dc.titleImplementing business intelligence processes in a telecommunications company in South Africaen
dc.typeThesisen_US

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