The effectiveness of communication in Bojanala education district office

Abstract

The purpose of this study is to determine empirically the perception of managers and staff members about ways to ensure effective communication strategies in Bojanala Education District Office. The nature and functioning of communication as well as barriers to communication is determined. Many researchers agree that communication is a central feature of organisations. Thus, understanding the importance of communication in educational organisations is an essential tool for managers who wish to build and develop their organisations and staff within these organisations. Qualitative research methods and interpretation of data have been used to discover important aspects pertaining to the effective flow of communication in Bojanala Education District Office. These include: motivation and praise, the role of listening, building relationships and teams, communicating using e-mails and technology, as well as keeping notes of meetings. The findings of the study reveal that communication is a primary method that managers can use to influence and persuade staff members to give their best to the organisation. However, barriers to effective communication include not having enough time, stress and the challenges of physical space. It is recommended that managers and staff members should make communication process in the office work positively.