Correlates of percieved management performance : an emperical study of the South African Police Service in Gauteng Province

Abstract

The research explored the correlates of perceived management performance (PMP) within the South African Police Service (SAPS) at six of the high-crime police stations in the Gauteng Province. A quantitative research methodology was used and involved the use of structured questionnaires to obtain data. Respondents sampled within the SAPS, had to complete these questionnaires which measured their perceptions on empowerment, commitment, trust, goal clarity, job satisfaction, organizational culture, and organizational structure towards their managers. The key finding emanating from this study is that perceived manager's performance (PMP) is positively related to trust, job satisfaction, empowerment, and organisational commitment. Improving these correlates can be expected to enhance perceived managers' performance.