Assessing competitive advantage brought by Blockchain technology in supply chain systems : Vanderbijlpark retail business perspective
MetadataShow full item record
The aim of this study was to gather and understand how supply chain issues related to food safety, counterfeiting of goods and traceability affects retail businesses. Furthermore, the study assessed the perspective of retailers on employing Blockchain enabled supply chain systems to combat the challenges and create competitive advantage. This was done through establishing a research methodology that would suit the study, acknowledging that Blockchain is a ground-breaking technology, hence the approach taken was more of getting the views of the retailers, derive key elements that make up the shared views and evaluate the stance against the research questions. The study was undertaken by understanding the conventional supply chain systems (SCS), their weaknesses, and how there have affected the businesses. The research study ventilated that there are many challenges on food safety, counterfeiting of goods, and that these have affected businesses to a point that some of the brands existence were threatened. Some of the retailers shared that even though they may not have had first-hand experience on some of the challenges stated, they are frightened by what they have seen businesses go through. The study has recognised that Blockchain is a new business tool, and that not many retailers have had experience with if, however, it was interesting to see that many of the retailers understood how the technology works, and have shared that they are not aware of businesses that have rolled it out, Moreover, majority acknowledges that there is a huge competitive advantage that could be derived from its operations and yet the concern around security was noted.