Examining the implementation of quality control procedures in a selected power station
There is a problem of quality control processes in Eskom South Africa. There have been some continuous unsatisfactory remarks by Eskom directed to contractors due to various reasons such as plant failures and continuous repairing, job not well-done that prompt rework and defects among other quality compromising issues on both completed and ongoing projects. However, most of the investigation outcomes have indicated that most of the problems are caused by lack of supervision, poor workmanship, inadequate Quality Control Plans (QCPs) of Suppliers or Contractors, low morale of employees and commencement of work without signed Quality Control Plans (QCPs). Therefore, there is an obligatory necessity for Eskom to dedicate on adding value to customers' products. This research reviewed the existing quality control procedures in Eskom, how these quality control procedures are implemented, the limitations and the responsive measures in place. The intention was to suggest a quality control framework potential to sustain Eskom business in this dynamic business environment, using Matla Power Station as a case study. Findings were presented and recommendations were provided.
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A management strategy for the improvement of the effectiveness of secondary schools through total quality management De Bruyn, Phillipus Petrus (Potchefstroom University for Christian Higher Education, 2003)The new paradigm in managing organisations, known as Total Quality Management (TQM), was investigated in this thesis. TQM as a management concept represents a fundamental change in the management approach of organisations ...
Semase, Pheta Ishmael (North-West University (South Africa), Potchefstroom Campus, 2016)The implementation of Quality Management Systems plays a major role within the majority of the companies wishing to excel in their business operations and customer service. Eskom embarked on a journey to Business excellence ...
Van Blerk, Elsabè Johanna (North-West University, 2012)The aim of this study was to evaluate employee commitment to achieve the primary objective, which was to evaluate employee commitment towards product and process quality. Employees who are engaged in their work and committed ...