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Impact of training and development in the North West Province, department of health: Ngaka Modiri Molema District

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North-West University (South Africa) Mafikeng Campus

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Training and Development serve as a tool for human resource management and advancement of skills. A quantitative study was undertaken with a sample of 163 aimed at addressing the impact of training and development in the North West Province Department of Health: A case for Ngaka Modiri Molema district administrative staff in a bid to address the challenges of skills development that are currently hampering the achievement of the intended goals of the Department. The objectives of the study were as follows: 1) To determine whether there is a tangible benefit on education and training in improving performance on delegated tasks to administration staff members; 2) To identify factors which contribute towards a lack of realization of the role of education and training towards skills development; 3) To investigate whether roles and responsibilities of government policies and acts are clearly defined and implemented; 4) To determine whether financial resources are properly utilized to promote skills development; 5) To find out which non-clinical staff members and employers could be benefitting from the education and training initiatives offered by the Department; and 6) To determine whether a lack of training and development can contribute to staff staying or leaving. Data were sourced from the employees working in the Ngaka Modiri Molema District. The results indicated that there was a statistically significant indicator that not all employees are benefitting fairly from training and development.

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MBA (Business and Government Leadership), North-West University, Mafikeng Campus, 2015

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