An evaluation of the implementation of the Provincial performance management and development system policy in the Department of Economic Development and Tourism

Abstract

The Public service has devoted time end resources establishing policies and regulations, as tools, to facilitate the implementation and management strategic objectives towards effective, efficient, economic and accountable service delivery. The implementation of these policies can have negative effects on the employees if the implementation thereof is not well implemented and monitored. One such policy is the North West Province Performance Management and Development System (PMOS). The Office of the Premier (Directorate of Transformation) have conducted training on PMOS. The province introduced a guide for the implementation of the PMOS policy. It becomes necessary to pose and assess the effectiveness of the management of the implementation of this policy. The study focused in the Department of Economic Development and Tourism, based in Mafikeng. Data was collected by means of questionnaires from employees in the department and were analyzed by the use of Statistical Package for Social Sciences (SPSS). The study revealed that there is a dire need for empowering employees on PMOS to ease the problems and shortcoming that were revealed by the study. Respective line managers see performance assessment as somebody else's job. There is also a need for senior managers to take a lead in the management of the PMOS policy.