The relationship between job insecurity, organisational citizenship behaviours and affective organisational commitment
Jorge, Anita Caldeira
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During the last few decades economic changes leading to transformations in the labour market have taken place in the industrialised world (Mauno & Kinnunen, 1999). These changes have had to be implemented as a result of economic recession, new information technology, industrial restructuring and accelerated global competition (Hartley, Jacobson, Klandermans & Van Vuuren, 199 1 ; Hellgren, Sverke & Isakson, 1999). South African organisations, to remain competitive in these harsh conditions, have been forced to improve organisational effectiveness and streamline operations (Human, Buitendach & Heyrnans, 2004). Many have had to engage in downsizing and restructuring in order to reduce labour costs and to improve competitiveness. These efforts usually result in the reduction of a large number of staff (Labuschagne, 2005). In addition to having adverse effects for those people who lose their jobs, it may also lead to increased stress among the survivors (Ashford, 1988; Ketz de Vries & Balazs, 1997). The primary objective of this research was to investigate the relationship between job insecurity, organisational citizenship behaviours and affective organisational commitment. Constructs were measured by means of the Job Insecurity Questionnaire (JIQ), the Organisational Citizenship Behaviours Questionnaire (OCB), the Organisational Commitment Questionnaire (OC) and a biographical questionnaire. A cross-sectional survey design was conducted among the 80 employees of a privately-owed franchise store of a large retail supermarket. A response of 66 completed questionnaires was received.