The influence of job satisfaction on supply chain performance in a selected South African motor vehicle manufacturer
Abstract
The study investigates the relationship between job satisfaction and supply chain
performance. This relationship is investigated in the context of the automotive
industry on a selected group in the South African region . Several factors are
suggested and tested with empirical data derived from data collected from car
dealerships in the Northern Cape, Free State and North West provinces. The data
analysis identifies the most important factors influencing job satisfaction and
determine if the performance measures in this study has a relationship. The
results suggest that the factors had satisfactorily explained job satisfaction and
that the managers should focus on the factors that affect job satisfaction, if they
want to enhance their businesses. Based on the results for the standardized
values, we are able to see that workplace conditions, nature of work, promotion,
employee competency, supervisor communication and supervisor personal
support are key factors affecting employees in the car dealerships. The factor of
work conditions is proven to have significant influence. The work conditions the
employee relationships and nature of work, all relate to job satisfaction.