Measuring the understanding of value-based management in small businesses in Gauteng
Abstract
Value-based management (VBM) is a framework that relies on the sole principle of creating value
for shareholders. The ultimate and sole goal of a business is to create value for its shareholders
whether for a non-profit or profit organization.
The main goal for companies is to deliver value for its shareholders. Most firms who have
accepted and implemented VBM are those that are listed on stock exchanges. This is mainly
because there is a strong correlation between the share price, market value and value added for
shareholders. Although small businesses may not entirely utilize the VBM methods and principle,
the underlying concept behind VBM is still valid and crucial for any business. It is thus imperative
for small businesses to understand the concept of VBM and to implement its various attributes
within their business. The ability of small businesses to create and maximise shareholder value
is essential for their survival and longevity. Although in most small businesses the owner manager
is usually the only shareholder, the premise of VBM is still valid and applicable. It allows the owner
or business manager to increase the performance and, consequently, the value of the enterprise,
which should translate into outperforming competitors, increasing growth rate and maximising
return on capital. The rationale in such a process lies in the fact that if small businesses use VBM
as a concept, adopted from the principle, they are more likely to perform better than their
counterparts who do not use this concept. There is need for small businesses to focus on strategic
financial management rather than on the normative financial accounting metrics. This action
entails small businesses looking to become proactive and to strategize rather than being reactive
and focusing solely on ensuring a financial profit.
The initial stages of this research study sought to define and describe value-based management
from literature as a means of presenting a background for the premise of the research study. The
research also highlighted the various value-based performance metrics, the stages of
implementation and components of a value-based system. An empirical study by means of an
interview was conducted among small businesses within Gauteng, South Africa. An interview
guide was constructed in consideration of the literature study conducted in terms of the various
concepts within VBM. The interview guide ensured that the interview was focused and remained
as unbiased as possible.The interview was designed to investigate participants’ level of
understanding of VBM. The results of the study showed that many respondents did not have a good understanding of the
various concepts within VBM. The participants showed a lack of understanding towards the
concepts of strategic and general business decisions, operations and supply chain management,
as well as financial management.
The findings of the empirical study were analyzed and conclusions were drawn from these. The
premise of the conclusion was based on both the primary and secondary objectives. From the
conclusions presented, recommendations were also made and presented. Consequently,
recommendations for further areas of research, including looking into small business practices in
other regions, were also presented.