|This research evaluated the management techniques in Home Health
Education Service in Gauteng Province of the Republic Of South Africa. The
research puts special emphasis on the five major functions of management:
Planning, Organising, Staffing, Directing and Controlling. Each of the five
major functions has been examined together with its functions with a
purpose of finding out their due application by an individual worker as well
as management team members in Home Health Education Service.
While this research is evaluative in nature, it also qualifies to be an action
research in that it is remedial in purpose and design. Therefore, the
research is both an evaluation and action research.
Basically, the research study has been broken into five chapters;
- Chapter one provides information about the following:-
Orientation : What Home Health Education Service is, and what it does for
the community in which it exists.
Background of the study: Historical perspectives of the study and the factors
under laying what prompted the researcher to get into the evaluation
Rationale of the study: This looked into the worthwhileness, sensibility and
sanity of carrying out such a study in Home Health Education Service
(H.H.E.S) in Gauteng Province. The study confirmed that it was the first of its
kind in the H.H.E.S, and revealed a lot of information related to management
techniques in the organization which needed attention.
Statement of the problell): This looks into the extent to which management
techniques have been identified as issues worthy of being evaluated in Home
Health Education Service, with special reference to Gauteng Province. It was
discovered that H.H.E.S excels well in controlling techniques more than any
other while the directing function of management techniques scored the
Objectives of the study: The study objectives established that management
techniques were not applied in the same way regardless of their being
applied by H.H.E.S in the same geographical area. These were evaluated
Significance of the study: This gave highlights on the relevance and
importance of the study concerning the evaluation of management
techniques in Home Health Education Service. The study establised that the
evaluation research made some difference in the control and directing
functions of management techniques in H.H.E.S, something that was not
established before. The study revealed that the organization needed more of
such evaluative studies for the sake of development in performance in the
Methodology of the study: This gave highlights on research design which is
qualitative, population, sample, sampling techniques, research instruments
for data collection and their validation, and Data Collection Process,
validation, and analysis. The population was equivalent to the sample,
questionnaire was the major tool for data collection, and statistical figures
were used for data analysis.
- Chapter two examines the related literature. This covered issues of
planning, organizing, staffing, directing, and controlling in Home Health
Education Service, as well as in general terms, as looked into by different
authors. This was used as standard of measurement of correctness of
data collected. Due to acceptable deviations from the expected
parameters of knowledge, five hypotheses were generated for testing of
management techniques in H.H.E.S in Gauteng Province.
Hypotheses: These have been given as assumptions concerning the study.
The study looked into whether some of these assumptions are nullified while
others get confirmed in the process of evaluation (research).
- Chapter three gives a report on how the research was actually done
with special emphasis on research design, population, sampling
techniques, research instruments, data collection process, validation and
analysis. This was termed 'methodology of the study' and was
systematically arranged for simple analysis in chapter four.
- Chapter four focuses on data presentation, interpretation and analysis.
The information is displayed in tables, pie charts and line graph.
- Chapter five has four sections:
- Summary of the findings of the study,
- Researcher's recommendations,
- Study limitations, and
- Suggestions for further study.