Evaluation of management techniques in home health education service in Gauteng Province

Abstract

This research evaluated the management techniques in Home Health Education Service in Gauteng Province of the Republic Of South Africa. The research puts special emphasis on the five major functions of management: Planning, Organising, Staffing, Directing and Controlling. Each of the five major functions has been examined together with its functions with a purpose of finding out their due application by an individual worker as well as management team members in Home Health Education Service. While this research is evaluative in nature, it also qualifies to be an action research in that it is remedial in purpose and design. Therefore, the research is both an evaluation and action research. Basically, the research study has been broken into five chapters; - Chapter one provides information about the following:- Orientation : What Home Health Education Service is, and what it does for the community in which it exists. Background of the study: Historical perspectives of the study and the factors under laying what prompted the researcher to get into the evaluation research. Rationale of the study: This looked into the worthwhileness, sensibility and sanity of carrying out such a study in Home Health Education Service (H.H.E.S) in Gauteng Province. The study confirmed that it was the first of its kind in the H.H.E.S, and revealed a lot of information related to management techniques in the organization which needed attention. Statement of the problell): This looks into the extent to which management techniques have been identified as issues worthy of being evaluated in Home Health Education Service, with special reference to Gauteng Province. It was discovered that H.H.E.S excels well in controlling techniques more than any other while the directing function of management techniques scored the poorest. Objectives of the study: The study objectives established that management techniques were not applied in the same way regardless of their being applied by H.H.E.S in the same geographical area. These were evaluated equitably. Significance of the study: This gave highlights on the relevance and importance of the study concerning the evaluation of management techniques in Home Health Education Service. The study establised that the evaluation research made some difference in the control and directing functions of management techniques in H.H.E.S, something that was not established before. The study revealed that the organization needed more of such evaluative studies for the sake of development in performance in the organization. Methodology of the study: This gave highlights on research design which is qualitative, population, sample, sampling techniques, research instruments for data collection and their validation, and Data Collection Process, validation, and analysis. The population was equivalent to the sample, questionnaire was the major tool for data collection, and statistical figures were used for data analysis. - Chapter two examines the related literature. This covered issues of planning, organizing, staffing, directing, and controlling in Home Health Education Service, as well as in general terms, as looked into by different authors. This was used as standard of measurement of correctness of data collected. Due to acceptable deviations from the expected parameters of knowledge, five hypotheses were generated for testing of management techniques in H.H.E.S in Gauteng Province. Hypotheses: These have been given as assumptions concerning the study. The study looked into whether some of these assumptions are nullified while others get confirmed in the process of evaluation (research). - Chapter three gives a report on how the research was actually done with special emphasis on research design, population, sampling techniques, research instruments, data collection process, validation and analysis. This was termed 'methodology of the study' and was systematically arranged for simple analysis in chapter four. - Chapter four focuses on data presentation, interpretation and analysis. The information is displayed in tables, pie charts and line graph. - Chapter five has four sections: - Summary of the findings of the study, - Researcher's recommendations, - Study limitations, and - Suggestions for further study.