A study of the effectiveness of performance management in Mafikeng High Schools

Abstract

This research is about the implementation of performance management system called Integrated Quality Management System (IQMS) in schools. Educators have always complained that IQMS is a waste of time and energy as well as too cumbersome. This research is intended to find about the feelings of educators about the system. how important the system is and if there is any need for the improvement thereof. The approach to the study has been one of quantitative method. A sample of some 226 participant was done and questionnaires were distributed. This sample had to be representative of all level of educators from the lowest level to the principal teachers. The result of the study are such that educators are positive about IQMS especially those with some status and higher qualifications but those in the lower level are not as positive. Another· interesting observation is that almost all participants feel that the system is not objective enough. Half the number of respondents felt that their principal do not know how to do appraisal. There needs to be an in-depth research on a much broader scale to find out why senior teacher are more positive about appraisal than their junior counter parts.