Browsing by Subject "Total Quality Management (TQM)"
Now showing items 1-2 of 2
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An evaluation of the effects of quality systems implementation in small manufacturing firms in Botswana
(North-West University (South Africa), Potchefstroom Campus, 2016)Small manufacturing firms (SMFs) in Botswana are increasingly realizing the critical importance of quality in order to become competitive. The 2014/2015 Global Competitive Report ranked Botswana third lowest in terms ... -
Leadership and organisational structure as requisite for Total Quality Management to improve academic quality in schools in Zimbabwe
(North-West University (South Africa), 2019)The influence of leadership and structure in the implementation of Total Quality Management (TQM) has not received much attention in the leadership literature. The potential for integrating the leadership and structure ...
