Browsing by Subject "TQM"
Now showing items 1-2 of 2
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Improving Free State matriculation results : a total quality management approach
(North-West University, 2010)The aim of the study was to establish the possible causes of poor Grade 12 results in physical science in South Africa and to apply a total quality management (TQM) approach to suggest a solution. The literature study ... -
Investigating TQM for improved service delivery in distance education at a higher education institution
(North-West University (South Africa), 2024)Organisations worldwide are working hard to improve their effectiveness and processes to keep themselves comparable in constantly evolving marketplaces for businesses. Total quality management (TQM) has transformed into a ...
