Browsing by Subject "Excellence"

Now showing items 1-3 of 3

Excellent in-house journals in South Africa : case studies of five leading publications

Wood, Elvira (North-West University, 2006)

Although companies and organisations worldwide publish in-house journals, there is no comprehensive theory (including technical and normative dimensions) available on this important public relations instrument. In particular, ...
Investigating customer expectation and customer satisfaction in a services department of the NWU using selected operations management principles

Ackermann, Marietjie (North-West University (South Africa), 2024-04)

This study investigates service delivery in the Higher Degree Administration (HDA) office of the North-West University (NWU). For this study, the relationship between customer expectation and customer satisfaction is the ...
Riglyne vir die implementering van 'n karakteropvoedingsprogram in sekondêre skole

Challens, Branwen Henry (North-West University, 2008)

The focus of this study is to suggest guidelines for the implementation of a character education program in high schools. It has become clearly evident, from the literature that character education is of cardinal importance ...