Browsing by Subject "Cost of quality"
Now showing items 1-2 of 2
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A critique of the impact of Eskom's quality management system failures on business operations
(North-West University (South Africa), Potchefstroom Campus, 2016)The implementation of Quality Management Systems plays a major role within the majority of the companies wishing to excel in their business operations and customer service. Eskom embarked on a journey to Business excellence ... -
Die toepassing van bedryfs- en bestuursrekeningkunde vir die ontwikkeling van kleinsakeondernemings in Suid-Afrika
(North-West University, 2008)For several years, the number of South Africans starting new business enterprises, has declined. According to the findings of the Global Entrepreneurship Monitor, in 2003, South Africa ranked 22nd out of 31 countries for ...
