Browsing by Subject "Banking industry"
Now showing items 1-8 of 8
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An appropriate leadership model for the banking industry
(North-West University, 2011)This study aims to measure the managerial skills of managers working in the banking industry. To do so, the newly developed managerial skills measuring instrument of Thekiso (2011) was used by to determine skills for ... -
An assessment of brand loyalty of banking clients
(North-West University, 2011)This study measures brand loyalty of banking clients in South Africa. To do so, the study employs the newly developed brand loyalty conceptual framework of Moolla (2010) from the fast–moving consumer good industry as ... -
An assessment of entrepreneurial orientation in corporate training divisions of selected South African banks
(North-West University, 2012)The instability within the financial services sector is not a new phenomenon, and this has been exacerbated by the global financial crisis. There is a requirement of banks to stay at the forefront of change and innovation, ... -
Exploring the competitive environment of a South African bank
(North-West University (South Africa) , Potchefstroom Campus, 2015)The main objective of this study was to explore both the internal and external environment of the South African banking industry to enable Bank A to identify and determine their competitive advantage. Detailed knowledge ... -
Exploring the determinants of SME'S choosing alternative financiers as compared to their primary bank
(North-West University, 2019)The main goal of this study is to provide insight into the determinants and factors that influence SMEs when choosing alternative financiers than primary banks. For this study an SME's primary bank is recognised through ... -
Factors influencing customer retention, satisfaction and loyalty in the South African banking industry
(North-West University, 2012)Customer retention, loyalty and satisfaction are extremely important elements in any company’s strategy, especially in the highly competitive South African banking industry. Understanding the various factors that could ... -
The validation of a workaholism scale within the South African banking industry
(North-West University (South Africa) , Potchefstroom Campus, 2015)Workaholism is recognised as a problem, for both the individual and the organisation. The phenomenon is associated with several negative outcomes (i.e. lower levels of work engagement, less commitment to the organisation ... -
The validation of a workplace incivility scale within the South African banking industry
(North-West University (South Africa) , Potchefstroom Campus, 2015)Workplace incivility is a phenomenon which has become of significant concern to managers, researchers and industrial psychology practitioners due to the harmful effects it has on individual and organisational outcomes. The ...
