Lubbe, SamMongwaketse, D.I.2016-01-272016-01-272010http://hdl.handle.net/10394/16063MBA North-West University, Mafikeng Campus, 2010This paper reports an evaluation of accountability and its impact on service delivery in the Dr Ruth S Mompati District Municipality. Historically, services were delivered but not to the expectation of communities since there was no consultation and proper planning. The Dr Ruth S Mompati District .Municipality communities are consulted and they have an Integrated Developmental Plan as it is required by legislations. The communities of this District are satisfied with the services that are rendered and they believe that the services are sustainable.enMunicipal servicesThesis