The relationship between job satisfaction and intentions to quit in consulting engineering firms
Pretorius, Jan Diederick
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The comprehension of how job satisfaction impacts on an employee’s intention to quit is critical to an organisation. Consulting engineering firms who do not retain their skill sets will not survive. Knowledge of the relationship between job satisfaction and intentions to quit will allow managers to manipulate the variables that increase job satisfaction, which in turn can minimise an organsation’s employee turnover rate. A theoretical analysis was done. As an empirical analysis, a targeted cross-sectional survey by means of a standardised questionnaire was sent to 3 000 (three thousand) engineers, technicians and technologists registered with the Engineering Council of South Africa (ECSA). Multiple regression analysis was done and Spearman Correlation Coefficients were used to indicate the relationships between variables. Achievement was the factor that was most significantly related to job satisfaction and intention to quit. The strong negative relationship between job satisfaction and intention to quit was confirmed, the effect of which would be that the more job satisfaction increases, the more intention to quit decreases. Management techniques that consist of supervisory consideration, participative decision making, performance feedback and communication are therefore advocated.