The assessment of employees’ training and development programmes in a selected South African municipality

Abstract

This research was conducted in order assess employees training and development programs in the Dr Ruth Segomotsi Mompati District Municipality, North West Province. The research focus was based on how effective and efficient training and development programs are provided to the employees in the Dr Ruth Segomotsi Mompati District Municipality. Furthermore, the research approach adopted in this study was a quantitative method. The questionnaires were used as a primary data collection tool, and books, articles, journals from the library and online sources were used to gather secondary data. Moreover, inconvenience non-probability sampling was used in the study and the questionnaires were distributed by a secretary in the Municipality through the employees’ work emails and, in the case, where the employees could not access questionnaires due to lack of tool of trade’, the researcher distributed hard copies of questionnaire to the employees in their different units of the Municipality. Furthermore, the research results revealed that training and the development programs in the Dr Ruth Segomotsi Mompati District Municipality are effective and the training provided by the Municipality was relevant to employees ‘daily work and this has contributed effectively to the employees’ performance and also increased the performance of the Municipality. However, the majority of the employees who participated in the study still require further training and development programs to improve their performance. Furthermore, there are still glaring challenges faced by the Dr Ruth Segomotsi Mompati District Municipality, which include lack of sponsors and budgeted funds for training, ineffective delivery of facilitation methods of training, lack of plan for skills development, and non-existence support from the stakeholders. Nevertheless, according to the revealed results, the Municipality does prioritise training and development programs, and employees are motivated and committed to participate in training and development programs in the Municipality.