'n Funksionele sisteembenadering tot die opleiding van gevestigde werknemers in 'n swaar nywerheid
Bosch, Jacob Jacobus
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A training field that is largely undeveloped is the training of the functionary who has, mostly by means of experience, acquired the knowledge and dexterity needed to perform the function. In many cases this knowledge and dexterity is insufficient for the functionary to attain a level of competence required by a specific function. This level of incompetence should be measured and corrected on a continuous basis by making use of a system approach where the inset is the training needs, the process of training consists of a multiple choice approach and t he outset is - in terms of the functional approach - an improvement in the competence of the functionary. The inset or training needs is determined by comparing the level of performance of the functionary to that required by the function. This is done by setting or getting performance standards set for measurable parts of a function and then measuring the performance of functionaries against those standards by using an applicable measuring method. These results is then statistically analyzed to determine priorities. The process of training consists of different ways of setting about helping trainees to reach a certain behavioral objective. The functional approach to training states that this behavioral objective is the same as the performance standard attached to a part of the f unction. Training ends with the attainment of the standard by the functionary. This is to be brought about in the most economic way by making use of a multiple choice process where the best approach is selective from a number of alternatives. In the process the highest possible participation by the learner must be assured. The outset should be an improvement of the level of performance of the functionary. The difference in performance before and after training must be determined by applying the measuring method that has been used to determine the inset. Continuous evaluation is the main principle of the functional systems approach. This entails a continuous evaluation of the standard of performance of functionaries; of the best method of improving that; of real improvements that has been attained; of the effect of these improvements on the functioning of a spesific group of department's performance. Proper evaluation required an information subsystem to the training system where all information acquired is processed and used for decision making as to the most economic utilization of manpower. The value of a functional systems approach to training lies in the fact that it rests on an objective view of manpower utilization and improvement thereof.