Investigating the effectiveness of the access control system at Sol Plaatje University, in Kimberley, Northern Cape Province
Tlape, Omogolo Paul Leepile
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The purpose of this study was to investigate the effectiveness of the access control system at Sol Plaatje University (SPU) in Kimberley, Northern Cape. Access control in various universities has been seen as a major concern by the management of these institutions and in other organisations. The key theory that underpinned this study was the system theory in access control management. The system theory is seen as an approach to access control in an organisation that guides many firms and institutions in access control management. The use of systems theory on access control management in this study could provide information to designers, developers, and access control professionals in an organisation on how access control can be managed in an organisation which operates as a system. A mixed method research approach employing a sequential exploratory design was used. In this design, information obtained from the qualitative data was supplemented by the quantitative data. This allowed for triangulation and a comparison of respondents' and participants' responses in order to make sense of the study. For the qualitative part of the data, the researcher employed nine participants, which included two security managers and seven staff members at SPU. The quantitative part included 135 students in the five schools at SPU as respondents for the study. Data collection was done by means of semi-structured face-to-face interviews for the qualitative part and a self-administered hard-copy structured questionnaire for the quantitative part. The qualitative data was analyzed using content analysis while the quantitative data was analyzed using SPSS 24; a descriptive analysis was used to present the findings. The main findings of this study revealed that SPU makes use of access control, such as cards and access management rules, to manage the access control system at the university. The study recommends that increased security and the use of a biometric system should be employed by universities and other organisations in order to enhance the effectiveness of access control management.