Browsing Economic and Management Sciences by Subject "Customer Satisfaction"
Now showing items 1-1 of 1
Evaluating the effectiveness of customer satisfaction management on automated deposit terminal services (North-West University (South Africa) , Potchefstroom Campus, 2016)The technology evolution in the banking sector industry has brought about multiple self-service channels to customers. Most banking customers are using these channels to open, use and manage their accounts. The channels ...