Browsing Economic and Management Sciences by Subject "Client satisfaction"
Now showing items 1-2 of 2
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Identifying critical business competences contributing to the sustainability and success of contractors in the construction industry
(North-West University (South Africa) , Potchefstroom Campus, 2015)The construction industry in South Africa is very competitive, and companies are finding it ever more challenging to make large enough profits to reinvest in their companies and sustain growth over a long period of time. ... -
Perceptions of managers regarding information management and client satisfaction in non-profit-organisations that care for the elderly
(North-West University (South Africa), 2020)The aim of this study was to determine the perceptions of managers of non-profit organisations that care for the elderly regarding information management and customer service. The study also tried to determine if information ...