Browsing Economic and Management Sciences by Subject "Botswana"
Now showing items 1-10 of 13
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An assessment of service quality among internal customers : the case of the Botswana Mascom wireless company
(2012)The general objective of this study is to assess the internal service quality at Mascom Wireless. Both qualitative and quantitative research methods were used to establish the number of employees who are not happy with ... -
Cost benefit analysis of outsourcing initiatives/strategy at water utilities corporation (Botswana)
(2016-01-11)After the Water Utilities Corporation adopted outsourcing as a policy initiative and operational directive various non-core functions were outsourced. This raises obvious questions as to why the Corporation suddenly ... -
Deploying and Sustaining Rural Telecommunication Broadband Network for Rural Economic Development in Botswana
(North-West University (South Africa), 2015)It is critical for developing countries to investigate why despite enormous investments in both capital and infrastructure efforts, broadband development remain a mammoth challenge to achieve. Thus, this study reviews ... -
Effective implementation of e-banking and its impact on bank perfrmance : bank of Botswana the case of First National Bank or Botswana
(North-West University (South Africa), 2013)E-banking, which entails carrying out banking transactions without visiting a bank (brick and mortal), is now globally the norm of banking practice and enables banks to improve service delivery; attract customers; provide ... -
Effectiveness of the procurement process within vocational training centres in Botswana: case study of Gaborone Technical College (GTC)
(2014)Botswana has invested considerable amounts of its revenue in the formulation of an effective procurement method with the aim of improving service delivery. Gaborone Technical College procures for technical trades and ... -
An evaluation of the effects of quality systems implementation in small manufacturing firms in Botswana
(North-West University (South Africa), Potchefstroom Campus, 2016)Small manufacturing firms (SMFs) in Botswana are increasingly realizing the critical importance of quality in order to become competitive. The 2014/2015 Global Competitive Report ranked Botswana third lowest in terms ... -
Finance availability for small and medium enterprises in the tourism sector in Botswana : the case of Gaborone and its environs
(North-West University (South Africa), 2010)The aim of this study was to investigate the availability for finance on Small and Medium Enterprises (SMEs) in the tourism sector. Specific objectives of the study were to examine the problems related to financing of ... -
Financing and managing manufacturing small, medium and micro enterprises (SMME' s) in Botswana : challenges and opportunities
(North-West University (South Africa), 2017)Small, medium and micro enterprises (SMMEs) are pivotal to income generation, gross domestic product (GDP), poverty reduction, employment creation, economic growth, and diversification of a nation. Botswana has over-depended ... -
A framework for enhancing financial literacy initiatives in Botswana
(North-West University (South Africa), 2018)The 2008 crisis made adverse impact on individuals, households and the economy at large around the world mostly to countries in Sub-Sahara Africa like Botswana. Dealing with the repercussions of the crisis and the low ... -
Innovative performance management in the public sector in Botswana: towards a new model
(North-West University, 2018)The demand by citizens for quality service in the public sector has generally changed the way government departments provide services globally. The provision of quality service delivery is no longer a private sector issue ...