Browsing Economic and Management Sciences by Subject "business-driven"
Now showing items 1-1 of 1
-
The use of total quality management in the adaptation of quality of delivery: a case study in private higher education
(North-West University (South Africa), 2020)Higher education forms part of the service sector of the economy and service quality is seen as a differentiating factor and contributor to competitive advantage for private higher education institutions. Limited research ...