Browsing Economic and Management Sciences by Subject "Negative emotions"
Now showing items 1-4 of 4
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Emotion structure, emotion meaning and emotion episodes of white Afrikaans–speaking working adults
(North-West University, 2011)Emotion research is an important research topic, thus making the measurement of emotion in the workplace crucial. In attempting to study, understand and measure the role of emotions in the human condition, various researchers ... -
Similar or different? Profiling the unemployed from selected communities in South Africa
(North-West University (South Africa), 2021)South Africa‟s unemployment rate poses a significant challenge, both at an individual and at a national level. The unemployment initiatives offered by the South African government (and other stakeholders) are mainly driven ... -
Towards building customer-wealth manager relationships : analysing the role of detachment
(North-West University (South Africa), 2023)Establishing, maintaining, and enhancing long-term, profitable customer relationships are essential for wealth managers wishing to maintain their competitive advantage in the South African wealth management market. However, ... -
Toxic emotion events and emotion regulation of middle managers in a call centre
(North-West University (South Africa) , Potchefstroom Campus, 2015)An increased number of organisations are faced with toxicity among their staff as a result of the ineffective regulation of negative emotions in the workplace (Frost, 2003). In the service industry, and especially in call ...