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Developing segment-specific business models for agricultural crop protection distributors in South Africa
(North-West University (South Africa), 2021)
Agriculture faces several challenges these days, most notably is the worldwide key challenge of providing sustainable food supply and agricultural systems to a population that is expected to grow to 10 billion by the year ...
Employing customer experience as a differentiator of purchasing decisions in the industrial sector
(North-West University (South Africa), 2020)
Customer experience is a well-studied and applied field in B2C environments. Many organisations have reaped the benefits for their continuous focus on customer experience and the implementation thereof in their strategies. ...