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An ICT strategic management framework for rapid technological evolution of a state-owned company
(2015)
This study was conducted to look into state-owned ICT institutions. The emphasis was on
devising a strategic management framework that would be robust and agile, thereby enabling
government companies within the ICT sector ...
Evaluating the use of a customer resource management system in selected South African business schools
(2014)
The management and implementation of unique resources contribute to the creation of a sustainable competitive advantage that has a positive impact on the owner of the resource’s profits. Customer relationship management ...
Developing a framework to enable small business enterprises to be sustainable
(2014)
The South African government, in its attempt to curb unemployment, continues to promote and facilitate the establishment of small businesses. The promotion of businesses is evident through the development of policies, ...
Assessing the use of foresight as a managerial skill to manage business decisions in an academic institution
(2014)
In the recent decades there have been tremendous technological and innovative advances that have shaped the business. Technology Laws like Moore’s, Gates law, Gilder’s Law, Metcalfe’s Law and Less’s Law shows the rate at ...
An approach to business process management at a higher education institution
(North-West University, 2009)
Business processes can play a fundamental role in the improvement of quality of an organisation's services and products. Management is responsible for the organisation as a system and can improve it by defining policies ...
A proposed project risk management framework in the information technology environment
(North-West University, 2010)
Information Technology (IT) projects that resulted from the accelerated technological
pace of change, will enable a path of growth and long term return on investment (ROI) for organisations. However, embarking on such ...
Integration of tracking into horizontal underground transportation system
(North-West University, 2009)
The world, especially the business world, has changed from consisting of different countries and markets to one global market. This can be attributed to better transportation, communication and information systems. This ...
Improving e-commerce security perception in banking
(North-West University, 2007)
E-crime has impacted consumer behavioural habits within the banking industry. This affects both the customer and business value, where customers have considered alternatives and the business not realising the return of ...
Customer relationship management from the perspective of a trackless mining equipment maintenance organisation
(North-West University, 2008)
This study deals with Customer Relationship Management (CRM) of a department of an Original Equipment Manufacturer (OEM) of trackless mining equipment. The study was done from the service deliverer's perspective. The aim ...
Developing a management framework for internal logistics in the Department of Education in Gauteng
(North-West University, 2011)
The objective of the study was to develop a management framework for internal logistics in the
Department of Education in Gauteng. For the purpose of this study internal logistics was defined as the
complete process of ...