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A framework fostering commitment for endurance sport tourism in South Africa
(North-West University (South Africa) , Potchefstroom Campus, 2017)
Endurance sport events form an important part of the sport tourism industry. Since these events act as a catalyst for tourism, it ensures economic benefits for the host destination and is more sustainable in the long-term. ...
A service quality framework for the Botswana hospitality sector
(North-West University (South Africa) , Potchefstroom Campus, 2017)
The aim of this study is to propose a service quality framework for the Botswana hospitality sector. This study was driven by a need to address the challenge of poor service quality currently being faced by the hospitality ...