The study investigates the measurement of service quality at a pharmaceutical wholesaler in South Africa. A number of pharmaceutical wholesalers distribute medical supplies throughout South Africa in a very regulated and ...

Service quality is, and has always been the backbone of the leisure and accomodation industry. Accommodation requires high standards of excellence.This study investigates the service quality of holiday accommodation at ...

This study investigates the brand loyalty of consumers in the online booking platform industry. The Mabalingwe Nature Reserve served as a case study while the Moolla and Bisschoff brand loyalty model was used to measure ...